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Please note: we have recently launched an updated account management tool for Exede customers at

• If your modem is black, you're an Exede customer (even if your email address ends with ""). Your recommended next step is to use the password reset tool at the new site, which can be found here.
• However, if your modem is blue, you are a legacy WildBlue customer, and must use this portal to manage your account. Please try entering your username again.If all else fails (and we apologize in advance if this is the case), please give us a call at (855) 463-9333.

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